Terms & Conditions

Dear Customer,

Welcome to the Tanmiah online store. By visiting the website, you agree to the current terms and conditions. If you do not approve, you should not use the website.

The site reserves the right to change, modify, add to, or remove any part of the Terms of Use and the Terms and Conditions. Changes become effective when posted on the website without prior notice. We recommend reviewing the Terms and Conditions periodically to stay updated on all modifications.
Your personal data and privacy are of utmost importance to us and will be treated with confidentiality.
Ensure your data and information, including your mailing address, credit card number, and expiration dates, are up to date during the purchase process. This helps us complete our purchases on the website and communicate with you when necessary.
Tanmiah reserves the right to withdraw membership or suspend the accounts of customers who violate any terms of use.
No one can register as a site member more than once.
To complete the registration process, you must provide all required contact information.
A sale is not finalized unless you accept the terms and conditions.
You accept responsibility for all transactions under your account and password.
Tanmiah strives to provide accurate information on product pricing and descriptions for each product displayed in the store.
You may be held accountable by competent and judicial authorities if you use a misleading or false email, impersonate another person with the intent to deceive us, post content that violates any rules, or introduce viruses or malicious software that could harm the website.
The company reserves the right to cancel any order or part of any order if unable to deliver for any reason. The company will inform the client of this cancellation and will refund the amount of the order or part of it within 14 working days.
If you violate any of the terms, we may terminate your use of the website.
The prices of the products displayed in the application and website do not include value added tax. VAT at 15% is calculated upon presentation of the final invoice.
Delivery will be made within 1-2 days, with a maximum of 3 days.
Tanmiah aims for your satisfaction with your purchases on our online platform. If you are not entirely pleased, you may request a replacement for items with quality issues within 3 days.

Upon receiving your order, please inspect the product(s) for any damage or defects. If concerns arise, follow the replacement process instructions. For returns of damaged or defective products, contact our customer service team at ecom@tanmiah.com and provide the following information:

Image & details of the defective product.
Image of the production & expiry date.
Information on the Order Number & Mobile Number.